Returns & Exchanges

At Brightr Sleep, we want you to rest easy knowing that your purchase is protected by our 100-night comfort guarantee. If your sleep experience isn't perfect, we offer a hassle-free return and exchange process to help you find your ideal setup.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our support team within 100 days of delivery to start your return or exchange process.

• 2.
  Package Your Items

  Place the items in their original packaging or a secure box; for pillows and bedding, please ensure all components are included.

• 3.
  Ship It Back

  Attach the pre-paid shipping label provided by our team and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.